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Privacy Policy

Effective Date: 01 June 2025

At Rise Construction Group, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, https://rise-cg.com.

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1. Identity and Contact Information of the Data Controller

Rise Construction Group is the data controller responsible for processing your personal data.

Contact Details:
Phone: (424) 200-0202
Email: hello@rise-cg.com
Address: P.O. Box 8183, Calabasas, CA 91372

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2. Types of Personal Data Collected

We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number, mailing address

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages

  • Transaction Data: Payment information and billing details (only when applicable)

  • Marketing Preferences: Email opt-ins and communication preferences

We collect this data through contact forms, newsletter signups, cookies, and analytics tools.

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3. Purposes of Data Processing

We process your personal data for the following purposes:

  • To respond to inquiries and provide customer support

  • To process transactions and deliver requested services

  • To improve our website functionality and user experience

  • To send marketing communications and promotional materials (only with your consent)

  • To comply with legal and regulatory obligations

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4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), the legal bases we rely on for processing your data include:

  • Consent – when you have given us explicit permission (e.g., newsletter signup)

  • Contract – when processing is necessary to fulfill a contract or pre-contractual requests

  • Legitimate Interests – for website analytics, customer service, and business operations

  • Legal Obligation – when we are required to process data to comply with applicable laws

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5. Sharing of Personal Data with Third Parties

We do not sell or rent your personal data. However, we may share your data with trusted third parties under strict confidentiality, including:

  • Service Providers: Hosting providers, payment processors, email marketing platforms

  • Analytics Providers: Google Analytics and similar tools for website performance analysis

  • Legal Authorities: When required by law or to protect our legal rights

All third-party service providers are contractually obligated to safeguard your data and use it only for the specified purposes.

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6. Your Data Rights

You have the following rights under GDPR:

  • Access – Request a copy of the personal data we hold about you

  • Rectification – Request correction of inaccurate or incomplete data

  • Erasure – Request deletion of your personal data ("right to be forgotten")

  • Restriction – Request restriction of how we process your data

  • Objection – Object to data processing based on legitimate interests or direct marketing

  • Portability – Request transfer of your data to another service provider

To exercise any of these rights, please contact us at hello@rise-cg.com.

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7. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods may vary depending on the nature of the data:

  • Contact and communication data: Up to 3 years after last contact

  • Transactional data: Up to 7 years (for tax and legal purposes)

  • Website analytics data: Typically 14–26 months (depending on the analytics provider)

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8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Transfers to countries deemed to have adequate data protection by the EU

  • Binding Corporate Rules or other legally approved mechanisms

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Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments. When we update it, we will revise the “Effective Date” at the top. We encourage you to review this page regularly.

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Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Rise Construction Group
Phone: (424) 200-0202
Email: hello@rise-cg.com
Address: P.O. Box 8183, Calabasas, CA 91372

SMS Text Messaging Terms and Conditions

 

Rise Construction Group provides this policy to explain how we use SMS text messaging. Please read these SMS Text Messaging Terms and Conditions (“SMS Terms”) carefully. By opting in, you expressly agree to receive both marketing and non-marketing text messages from Rise Construction Group, including messages sent via automated technology, at the mobile number you provide. These messages may be recurring or sent one time.

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Opting in to receive text messages is completely voluntary and not required to purchase any products or services from Rise Construction Group. By providing your mobile number and agreeing to receive messages, you confirm that you are the owner of the number or have the necessary permission to use it.

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You may opt out of receiving messages at any time by following the instructions provided in the text—typically by replying with “STOP.” After opting out, you will no longer receive messages from that specific short code. If you choose to re-subscribe, simply follow the same opt-in process, and Rise Construction Group will resume sending messages to your number.

If you need help or support at any time, you can reply “HELP” to any message or contact our team directly at (424) 200-0202.

Information collected through this messaging service may include your mobile number, wireless carrier, message content, date and time of messages, and other information you provide. Rise Construction Group may use this data to communicate with you and provide services that you have requested. For more information on how we protect and use your personal data, please review our Privacy Policy.

 

Standard message and data rates may apply. The number of messages you receive each month will vary depending on the services you sign up for. If you have questions about your messaging or data rates, please contact your wireless provider.

Rise Construction Group reserves the right to update or modify these SMS Terms at any time. Any changes will become effective when posted to our website. By continuing to receive text messages after changes are made, you accept and agree to the updated terms. We encourage you to review these SMS Terms regularly.

By opting in, you agree to be bound by these SMS Terms. These terms are in addition to and do not replace any other terms found in our Legal Notice. If a conflict arises between these SMS Terms and any other legal terms, the terms in our Legal Notice will take precedence to the extent allowed by law.

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